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12. Every resident has the right to receive restorative care
services to promote and maximize independence to the greatest extent
possible.
13. Every resident has the right not to be restrained, except in the
limited circumstances provided for under this Act and subject to the
requirements provided for under this Act.
14. Every resident has the right to communicate in confidence,
receive visitors of his or her choice and consult in private with any
person without interference.
15. Every resident who is dying or who is very ill has the right to have family and friends present 24 hours per day.
16. Every resident has the right to designate a person to receive
information concerning any transfer or any hospitalization of the
resident and to have that person receive that information immediately.
17. Every resident has the right to raise concerns or recommend
changes in policies and services on behalf of himself or herself or
others to the following persons and organizations without interference
and without fear of coercion, discrimination or reprisal, whether
directed at the resident or anyone else,
i. the Residents' Council,
ii. the Family Council,
iii. the licensee, and, if the licensee is a corporation, the
directors and officers of the corporation, and, in the case of a home
approved under Part VIII, a member of the committee of management for
the home under section 130 or of the board of management for the home
under section 123 or 127,
iv. staff members,
v. government officials,
vi. any other person inside or outside the long-term care home.
18. Every resident has the right to form friendships and
relationships and to participate in the life of the long-term care home.
19. Every resident has the right to have his or her lifestyle and choices respected.
20. Every resident has the right to participate in the Residents' Council.
21. Every resident has the right to meet privately with his or her spouse or another person in a room that assures privacy.
22. Every resident has the right to share a room with another
resident according to their mutual wishes, if appropriate accommodation
is available.
23. Every resident has the right to pursue social, cultural,
religious, spiritual and other interests, to develop his or her
potential and to be given reasonable assistance by the licensee to
pursue these interests and to develop his or her potential.
24. Every resident has the right to be informed in writing of any
law, rule or policy affecting services provided to the resident and of
the procedures for initiating complaints.
25. Every resident has the right to manage his or her own financial
affairs unless the resident lacks the legal capacity to do so.
26. Every resident has the right to be given access to protected outdoor areas in order to enjoy outdoor activity.
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